Outsourcing in the Philippines Blog with PI Outsource
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"As Seen on Howard Stern" - Avoid Red Light Cameras with PhotoBlocker March 29, 2007 A majority of red light & speed cameras utilize strong flash to photograph the license plate on your car. Once sprayed on your license plate, PhotoBlocker’s special formula produces a high-powered gloss that reflects the flash back towards the camera. This overexposes the image of your license plate, rendering the picture unreadable. With PhotoBlocker, your license plate is invisible to traffic cameras yet completely legible to the naked eye.
Apply for a Philippines Call Center or BPO Job NOW! Click Here for More Details March 26, 2007 Don't be offended if you see yourself in here, but please do get some professional help. There are people who will do this for you, and you clearly need their assistance. Philippines Call Center Jobs - National Capital Region300 Quality New Jobs AvailableOne Resume - Apply for 300 Unique JobsOur Clients (Your Future Employers) are the Best in the Industry .
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TLV Outsourced Services Inc. - Do you need help getting common tasks done in Makati City?
March 15, 2007
PI Outsource Recommends:
TLV Outsourced Services Inc.
Penthouse, 393 Goodwill Bldg.,
Sen. Gil Puyat Ave., Makati City
Are you Busy?
Do you need the following services in Makati City?
Auto
- Renewal of Car Registration
- Cancellation of Chattel Mortgage
- Car History
- Other Services
- Annotations of Real Estate
- Cancellation of Annotations
- Title Verification
- Payment of Realty Tax/Updating
- Other Services
VIR: 0917-899-7381 and BOYET: 0917-812-7011
March 13, 2007
*Date: *March 15-16, 2007, 8am - 5 pm
*Venue: *Dusit Hotel, Makati City
*The country is at the threshold of a massive breakthrough in global business through e-Commerce!* We, the *Philippine Internet Commerce Society (PICS)*, the country’s sole organization composed of industry leaders committed in promoting the growth of e-commerce in the Philippines, invite you to our *5th National E-Commerce Congress and Exhibit* on March 15-16, 2006 at the Dusit Hotel, Makati City, with the theme, "eBusiness Made Easy – The Internet Roadmap for Filipinos".
*This year’s congress is a power-packed 2-day single-track conference that reveals the latest opportunities, secrets and business trends in the global marketplace of the Internet.* Aimed at empowering our country’s businesses, especially small and medium scale enterprises which comprise 99% of Philippine commerce, it will showcase model companies which have harnessed and extremely benefited from the power of e-Commerce for both local and international business transactions.There will also be exhibit booths that will feature leading technology providers, software developers and vendors, internet & web services providers, IT and management consulting companies, mobile & wireless, telecom companies, training institutes, e-banking and financial institutions, content providers, and government agencies that will showcase the latest Internet, e-commerce & e-business solutions, technologies, and innovations at the exhibit floor.
*Concept:
This is an annual event of the Philippine Internet Commerce Society (PICS) incorporating the industry's conference and exhibit with this year's theme: */"eBusiness Made Easy – The Internet Roadmap for Filipinos"/*PICS, a private sector advocate of electronic commerce, will conduct a two (2) day conference and exhibit discussing current global e-business trends and bringing technology to full use of small and medium enterprises in order to reach wider markets and do business globally.
Today, the call to go global, to go digital, has become a matter of necessity that most Philippine businesses, big or small, can no longer ignore. Especially, the Philippine business community is largely composed of small and medium enterprises (SMEs), accounting 99.4% of registered firms in the country. They fuel the country's economy into the path of development and progress. For this reason, there is a dire need to drive Philippine commerce onto the frontier of global competitiveness through eCommerce by /breaking the fears and dispelling the myths of the Internet/. We need to equip those handle our businesses with the proper technology and teach them the /hows/, the /whys/, and the /whats/, in order help them build their confidence in this inevitable paradigm.
Leading technology and software vendors, Internet and web services providers, IT and management consulting companies, mobile and wireless telecom companies, training institutes, software development companies, e-banking and financial institutions, content providers, and government agencies, will showcase and demonstrate the latest Internet, e-commerce & e-business solutions, technologies, and innovations at the exhibit floor.
*Event Highlights*
· 2-day E-Commerce Conference
· 2-day Exhibition on E-Commerce/ IT Products, Services, Solutions
· Exhibitors Networking Night on November 13, 2006
· Corporate Presentations, Product Launching, Free Internet Surfing
*Exhibit Profile*
Computer hardware, software and peripherals, E-Commerce Solution providers, Internet and Web development services/solutions, Telecommunications, Mobile and Wireless communication products, Management and IT consulting, Training Institutes and Education centers, E-Learning centers, Financial Institutions, Internet Banking, Software Development Companies, Internet Security Products, Internet Service Providers, IT Support Centers, Call Centers and CRM, Online Media, and e- Government services.
*Who Should Attend*
SMEs, E-Commerce Professionals, Entrepreneurs, Businessmen, Chief Information Officers, Wireless Content Entrepreneurs/Providers, Financial and Internet Bankers, IT/MIS Managers, IT Professionals, IT Project Managers, Cyber Lawyers, Policy Makers, Legislators, Educators, Web Developers, Law Enforcement Personnel, Venture Capital Firms, Managing Directors and CEOs, CRM Managers, Direct Marketing Managers, Database Managers, I.T. Managers, Brand and Product Managers, Customer Care Managers, Call Center and Telemarketing Executives, Marketing Directors and Managers, DM and CRM Agency Owners, General Managers/Owners, and those responsible for the development and implementation of business strategies geared towards E-Commerce.
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Program
DAY ONE_***
7:30 – 8:00 Registration
8:00 – 8:45 *National Anthem*
Invocation *
Opening Remarks*
8:45 – 9:30 *KEYNOTE ADDRESS: *
Empowering Entrepreneurs, Uplifting the Filipino Quality of Life Joey Concepcion, Presidential Consultant on Entrepreneurship
A brief discussion on the National SME Development Plan; the basic facts and figures about entrepreneurship and economic growth here and abroad; the objectives and programs of the Philippine Center for Entrepreneurship and /GoNegosyo/.
9:30 – 9:45 Morning Coffee Break
9:45 – 11:45 _/The Entrepreneur Online/_
Prof Fransisco ‘Jay’ Bernardo III, Founder, Let’s Go Foundation
A concentrated two-hour course on the different types of entrepreneurship and the process of creating the appropriate, bankable and successful website.
11:45 – 12:15 *Morning Sessions’ Open Forum*
Closing of Morning Sessions: A short survey form on the top fears and concerns regarding e-business will be distributed. Participants will be asked to drop their cards and answers to the survey form into a fishbowl. Deadline will be at 12:30 pm. The draw will be at the 1:00 pm opening of the afternoon sessions.
12:15 – 1:15 Day One Lunch Break
1:15 – 1:30 Opening of Afternoon Session: Housekeeping / Day One Survey Draw
1:30 – 3:00 Making "e" Work for Business
For 15 minutes each, four successful entrepreneurs will share their real-life experiences of how technology in general and the Internet in particular significantly helped in making their businesses grow.*(1) **Small Office Home Office (SOHO):* */Monching Romano of Divisoria.com/* will share how the technology and the Internet specifically changed his business from a Small Office into a million-peso erprise.
*(2) **Managing Logistics:* How technology-enabled logistics (POS / inventory) is utilized to manage several stores and collaborate with suppliers and clients. /(Speaker TBA)/
*(3) **Crossing Borders:* */Laura Verallo de Bertotto, CEO, VMV Hypoallergenics,/* will share the company’s experiences in entering the global marketplace by using the Internet to sell their products.
*(4) **Franchising: **/Armando Bartolome, President, GMB Franchise Developers Inc./* reveals that a website is clearly a pre-requisite for entrepreneurs who want to propagate their business ideas and formula through franchising.
3:00 – 3:15 Afternoon Coffee Break
3:15 – 4:45 */_Enabling e-Business_/*/ /
Five panel members will be given 15 minutes each to discuss their particular topic. The session ends with 30 minutes of Open Forum and Q&A by the Moderator. The topics are as follows; panelists to be announced.
*(1) **Online Payment*
*(2) **SME Financing *
*(3) **Hosting and Connectivity *
*(4) **Web Development *
*_DAY TWO_**:*
7:30 – 8:00 Registration
8:00 – 8:15 *Opening of Morning Session: Housekeeping / Day Two Survey Announcement*
A short survey form on e-business strategies will be distributed. Participants will be asked to drop their cards and answers to the survey form into a fishbowl. Deadline will be at Morning Coffee Break. The draw will be at the 12:00 nn or the Close of the Morning Sessions.
8:15 – 8:45 *KEYNOTE ADDRESS*
* AMANDO M. TETANGCO, JR., Governor, Bangko Sentral ng Pilipinas*
The Governor shall discuss the Credit Information System Act, a critical development that can kick off e-Commerce in the Philippines in both local and international transactions.
8:45 – 9:15 *Reaction to Keynote Speech*
9:15 – 10:00 */_Making "e" Work for Business_/*
Critical Part 2 of Day One’s "Making "e" Work for Business" /(speaker TBA)/
10:00 – 10:15 Morning Coffee Break
10:15 – 11:00 */_To Outsource or Roll Your Own?_/*
Discussion on the advantages of outsourcing your growing e-Commerce capabilities.
11:00 – 12:00 */_Yahoo! Stores Case Studies_/*
Case studies from an official from Yahoo! Southeast Asia.
12:00 – 1:00 Day Two Lunch Break
1:00 – 1:15 Day Two Survey Draw and registration for afternoon mentoring
sessions.
1:15 – 2:45 /_Online Marketing_/
Three panelists will be given fifteen minutes to discuss their particular areas of expertise. The session ends with 30 minutes of Open Forum and Q&A by the Moderator. The topics are as follows; panelists to be announced.
*(1) **Online Advertising *
*(2) **Search Engine Optimization *
*(3) **Online Classifieds *
2:45 – 3:00 Afternoon Coffee Break
3:00 – 4:15 */_Embrace the Future_/*
Get into the mind of the top global Search Engine Google as their Regional Representative discusses the future as they see it. /(speaker TBA)/
4:15 – 5:00 CLOSING REMARKS
Philippines Credit Card Fraud Protection Tips! Simple Merchant Accounts
March 12, 2007
SCENE 1.
This is a new one. People sure stay busy trying to cheat us, don't they?
A friend went to the local gym and placed his belongings in the locker. After the workout and a shower, he came out, saw the locker open, and thought to himself, "Funny, I thought I locked the locker. Hmm." He dressed and just flipped the wallet to make sure all was in order.
Everything looked okay - all cards were in place. A few weeks later his credit card bill came - a whooping bill of $14,000!
He called the credit card company and started yelling at them, saying that he did not make the transactions.
Customer care personnel verified that there was no Mistake in the system and asked if his card had been stolen.
"No," he said, but then took out his wallet, pulled out the credit card, and yep - you guessed it - a switch had been made.
An expired similar credit card from the same bank was in the wallet.
The thief broke into his locker at the gym and switched cards.
Verdict:
The credit card issuer said since he did not report the card missing
earlier, he would have to pay the amount owed to them.
How much did he have to pay for items he did not buy?
$9,000! Why were there no calls made to verify the amount swiped?
Small amounts rarely trigger a "warning bell" with some credit card companies.
It just so happens that all the small amounts added up to one big one!
SCENE 2.
A man at a local restaurant paid for his meal with his credit card. The bill for the meal came, he signed it, and the waitress folded the receipt and passed the credit card along. Usually, he would just take it and place it in his wallet or pocket. Funny enough, though, he actually took a look at the card and, lo and
behold, it was the expired card of another person. He called the waitress and she looked perplexed.
She took it back, apologized, and hurried back to the counter under the watchful eye of the man.
All the waitress did while walking to the counter was wave the wrong expired card to the counter cashier, and the counter cashier immediately looked down and took out the real card.
No exchange of words --- nothing! She took it and came back to the man with an apology.
Verdict:
Make sure the credit cards in your wallet are yours. Check the name on the card every time you sign for something and/or the card is taken away for even a short period of time.
Many people just take back the credit card without even looking at it, "assuming" that it has to be theirs. FOR YOUR OWN SAKE, DEVELOP THE HABIT OF CHECKING YOUR CREDIT CARD EACH TIME IT IS RETURNED TO YOU AFTER A TRANSACTION!
SCENE 3:
Yesterday I went into a pizza restaurant to pick up an order that I had called in. I paid by using my Visa Check Card which, of course, is linked directly to my checking account.
The young man behind the counter took my card, swiped it, then laid it on the counter as he waited for the approval, which is pretty standard procedure.
While he waited, he picked up his cell phone and started dialing.
I noticed the phone because it is the same model I have, but nothing seemed out of the ordinary. Then I heard a click that sounded like my phone sounds when I take a picture.. He then gave me back my card but kept the phone in his hand as if he was still pressing buttons.
Meanwhile, I'm thinking: I wonder what he is taking a picture of, oblivious to what was really going on. It then dawned on me: the only thing there was my credit card, so now I'm paying close attention to what he is doing.
He set his phone on the counter, leaving it open.
About five seconds later, I heard the chime that tells you that the picture has been saved.
Now I'm standing there struggling with the fact that this boy just took a picture of my credit card.
Yes, he played it off well, because had we not had the same kind of phone, I probably would never have known what happened.
Needless to say, I immediately canceled that card as I was walking out of the pizza parlor.
All I am saying is, be aware of your surroundings at all times
Whenever you are using your credit card take caution and don't be careless. Notice who is standing near you and what they are doing when you use your card..
Be aware of phones, because many have a camera phone these days. When you are in a restaurant and the waiter/waitress brings your card and receipt for you to sign, make sure you scratch the number off. Some restaurants are using only the last four digits, but a lot of them are still putting the whole thing on there.
I have already been a victim of credit card fraud and, believe me, it is not fun. The truth is that they can get you even when you are careful, but don't make it easy for them....
Sponsored by Simple Merchant Accounts - Accept Visa and Mastercard Today!
Selecting an Outsourced Web Designer (or any Web Designer) - Tips
March 11, 2007
- Know what you want!
Do you know what greeny bluey red is? Neither do I. And I can't pretend I do, no matter how many times i'm asked! If you don't have a clear idea of what you want, you can't describe it, so before contracting an outsourced web designer its a great idea to map out your idea on paper - if you can't imagine it as a web page layout, just make lists of features or sections. From here, surf the net ... its full of websites ... if you like one, tell your web designer why. You don't have to understand web designers lingo to provide a clear explanation of how you would like your web design to look. If you are really unsure of what you would like, describe its purpose to your web designer and let them show you some examples.
- Clearly define terminology.
Be sure you both have the same meaning for words you are using to describe the project. For example, I call the free area of a paysite a tour or frontend. Some clients call the front page of a paysite tour a landing page. A landing page to me is like a bounce page which redirects the surfer to another page ... a bounce page can also be known as a doorway page to another site ... which to an seo webmaster can be a gateway page to a sponsor ... Confused?! Use the next step to make sure you are both using the same webmasters dictionary!
- Has your web designer asked you any questions?
Its not a good sign if you send through a list of instructions and the only response is 'ok' or "yes, sir"... even if an outsourced web designer is confident that they know exactly what you are talking about, they should have at least one question, preferably several. You can judge by the questions asked how well the web designer understands your project specifications.
- Study previous examples.
There's more to checking out a portfolio then skimming the thumbnails. Many web designers with great, extensive portfolios have filled them up with the work they have done for a single client. Perhaps the designer was contracted to a company to create a landing page per week for three months ... this can start to look like a nice body of work, although the web designer may not have an understanding of why they have done what they've done. An outsourced web designer who is perfect for one project may not work for another, so make sure the portfolio (or designer) shows examples of the style of site design you are requesting.
- Web Designer AND Web Copy Writer?
Web Design is the first cousin of marketing ... its the process of presenting information in such a way that it is aesthetically pleasing and manipulates a feeling within the viewer that drives them to action. Its not throwing a few pics together in a collage with a sentence that doesn't make any sense ... a good web designer understands target markets, color psychology, conversion rates, action words, pricing points and a touch of psychic intuition.
- You get what you pay for!
Have you heard the old saying, pay peanuts & you get monkeys? While you don't necessarily always need the best for every project, paying the LEAST usually means you will get the WORST work. Plan your budget based on what you require of your web designer. If you are looking for simple tasks like image cropping you don't need to pay premium rates, but if the design forms the base of your future business its probably worth investing a little more into its development than you would into less important jobs.
- Ask for references!
While a web portfolio looks pretty and will show you the final result, a reference can fill you in on some of those details that might be hidden under the surface. Ask for names of clients... if the designer has a history of providing bad service, someone will point it out. Often good web designers are picked up under contracts by companies who don't want to let them go, so silence isn't necessarily a bad sign - just do more research.
- Respecting deadlines goes both ways!
If an outsourced web designer has scheduled in time for you, it will greatly help the relationship if you can provide all information to them prior to the scheduled time. Many clients think about the job they have booked the day the designer is available, which means it can be several days or even weeks before the required material is in the web designers hands. If you have booked in time be prepared for the web designer to START work on that date, because you would think it unreasonable if sent an invoice for unused time.
- Beware of haggling.
While we're all out to get as much as we can for as little as possible, haggling isn't always going to get you a better result. Consider this example ... when ordering a steak in a restaurant, do you negotiate the price before placing the order? And if this were possible, would you be confident to eat the steak cooked by the chef who you had just talked down in price? In the service industry, a price is set based in what the service provider feels the service is worth. If you want to pay less, the service provider may cut corners to work within budget.
- Look to the future.
Good, reliable web designers are as rare as good, reliable ANYTHING, so if you find one who you work well with its a good idea to discuss future work on completion of the first project. If you require regular web design services this step can help you to plan for the next project. Premium web designers book up quickly, despite their higher rates, so plan in advance and book in blocks of time accordingly.
Want A Killer Cover Letter? Follow These 5 Steps
March 09, 2007
By: Chris Stinson
When applying for a job opening with a new company many companies will require that you enclose a cover letter with your resume. Even if a company does not require that you enclose a cover letter it is always a good idea to include one with your resume. Including a cover letter will show your professionalism and if written correctly could get your resume noticed.
In this article we look at 5 things you need to include or leave out of your cover letter.
1. Leave your contact information off of the cover letter. All of your contact information needs to be contained in your resume. Putting your contact information on the cover letter will be redundant.
2. Somewhere in the cover letter let the company know what position that you are applying for. Do not assume that there is only one job opening at the company and make sure the person who is hiring knows exactly the opening you are interested in. Stating the position you are applying for will get your resume to the correct person or department.
3. The cover letter is announcing yourself as such, let the company know that you are interested in a position with their company and enclosed is a copy of your resume.
4. Make the cover letter short and sweet do not go into your qualifications and what you have accomplished in the past, this is what the resume if for. Most people will scan the cover letter so make is as easy as possible for them to decide what your information is regarding.
5. Have somebody review your cover letter and your resume before sending it out. The last thing you want on either of them is typos. Having typos on your resume will almost in every case get it thrown straight into the trash bin.
As you can see adding a cover letter is not that difficult. If you have a template set up on your computer than you can tailor each cover letter for each position you are applying for in a short amount of time.
You just read 5 steps you can take to make sure that you have a good cover letter for any situation.
Now go out and get that job.
Article Source: http://www.content.onlypunjab.com
The Manila Muse Talks Training
March 06, 2007
Last week I was privileged to speak at my friend Jon Kaplan's Call Center Training Conference hosted by his company, Teledevelopment Services. Obviously the topic of conversation was Training and how to do it more effectively and more economically. Talking about how BPO people learn seems to be the trend of late.
No wonder: Discourse on the lack of qualified candidates for BPO positions is considerable (with justification). Mushrooming call center academies and English training centers have recently created an industry paralleling the BPO scene. There is even an English-is-Cool initiative in a bid to attract hipsters and tastemakers archipelago-wide. Growth has created a real sense of urgency amongst recruiting staffs and industry pundits.
Urgency is just what the industry needs. That and with thoughtful ways to deal with the challenges that stand before us. These challenges pale compared to those faced during the early days of the industry when, for example, eTelecare secured an exemption to Article 130 of the Labor Code of the Philippines to allow women to work at night.
One way to address these obstacles is effective communication within the industry. Group-think about how we can cohesively build upon government initiatives like TESDA's recent scholarship program to provide subsidies for prospective BPO employees that require additional education to qualify for entry-level positions in the industry.
I think Jon neatly summarized this during the closing remarks for the speakers of the Philippines' first BPO training conference after-party. The notion that professionals can put aside competitive differences and openly address common concerns of learning engagement and organizational management is truly gratifying. His observations ‹ how cooperation transpires within a group of competitors so tightly concentrated ‹ speak well on the relative harmony of the Philippines BPO industry.
Previous Articles
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- December, 2006
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